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Frequently Asked Question

Thank you for visiting our website.

Feel free to contact us if you have questions regarding this website and the products we offer. Your comments are helpful for us to improve our service quality and to serve you better in the future.

What is the shipping charge for the delivery of your purchase?

We are Ontario, Canada based company and we ship your purchase from Toronto area.
This means Ontario and Quebec customers enjoy lower shipping rate.

Sometimes we do offer free shipping as well.

What is our product expiration date policy?

Expiry date of product is our key attention. We are offering you new items and we will ensure the product you buy from us has valid  expiration date window.

Most of our products offered through our website display the valid expiration date.

We can also email you about specific product expiry date if you contact us to do so. 

What is our price policy?

We offer very competitive price by doing market research before listing the products for sale. 

We reserve the right to change the price without prior notice.

What kind of product subscription we offer?

We offer Natural Health Products for you to subscribe like Vitamins and Supplements.

We guarantee the items are always new and we will always seek for special discount on top of special price for subscription.

No obligation and can be cancelled at anytime by emailing us as proof. 

If you are interested, please email us for more details by contacting us. 

Are the products we offer made in Canada?

To ensure high standard and quality, we prefer to sell made in Canada or USA products especially vitamins and supplements and other natural health products and food.

How can estimate shipping charge be calculated?

Our online store provides you the ability to know the estimated shipping charge when you add a product to your shopping cart and before you checkout.

Locate the Calculate Shipping button to calculate estimated shipping charge on shopping cart page.

What is the Return policy?

Please refer to our Shipping & Returns document here.

What is the Shipping or Delivery time?

Please refer to our Shipping & Returns document here.

What is the Privacy policy?

We protect your privacy in the strictest term and you can find out more in our Privacy & Terms of Service document here.